Need help with booking, game day, refunds, or account access? Send one message here and Cardoso Events will route it to the right support queue for Jersey Empire.
Booking & Team SetupDates, player count, team login, and pre-event changes.
Game Day QuestionsStart line, live session help, and challenge flow questions.
Refunds & CreditsCancellation requests, eligibility checks, and support decisions.
Technical AccessLogin problems, dashboard issues, and payment confirmation delays.
Beta testers should use the dedicated Beta Feedback page for structured bug reports, screenshots, and timing evidence.
Typical first response target: within one business day.